The Village Surgeries Croston & Eccleston

This practice operates smoothly with a competent team. The clinicians consistently demonstrate thoughtfulness and care when interacting with patients.

I cannot express enough gratitude to the surgery for the care and support my mother recently received. The clinical team demonstrated genuine compassion and understanding towards my mother during..

A two-week waiting period for an appointment is typical.

I was pleasantly surprised when I contacted the practice regarding a health concern and managed to secure an appointment within just a few hours. Given the timing around the holiday period, I had..

Excellent team members who were very supportive. They demonstrated great care and attentiveness towards my family member.

This practice fell significantly short of expectations. I am considering filing a formal complaint and requesting relevant documentation. The parking situation is problematic. Despite arriving only..

Excellent medical professionals who are approachable and competent, with efficient phone systems that don't involve lengthy waits. Truly outstanding service.

The entire team has consistently demonstrated helpfulness, friendliness and a supportive approach. Multiple health matters have been effectively managed and supported with clear guidance provided..

Outstanding service with a welcoming and easy-to-talk-to team.

The reception team and clinical staff were excellent.

The reception staff displayed poor communication skills both during phone calls and face-to-face interactions. Having been a patient at this practice since its establishment and through its..

A genuine asset to the local community.

Extremely disappointing experience. The reception staff appeared to overstep their role beyond their actual responsibilities. I spent a considerable amount of time on hold, and despite having been..

The practice has a cheerful and inviting environment with a spacious, accessible layout that accommodates all visitors well. The team members are courteous and helpful, providing outstanding..

We are fortunate to have such a wonderful local surgery. They consistently make genuine efforts to support their patients. Waiting times are reasonable and manageable. The clinical staff and..

This practice has many capable staff members, however due to the seriousness of our situation and the apparent effort to conceal it, public visibility seems to be the only way to encourage..

A pleasant practice with supportive team members. I've consistently been able to secure appointments promptly when requiring urgent care, and the medical staff have demonstrated thoroughness in..

Outstanding medical practice with an efficient and welcoming team. The healthcare professionals demonstrated approachable and comprehensive care throughout my visits.

The reception team have consistently provided excellent service. I've needed to call in several times regarding my child over recent months. One member of staff in particular followed up on my..

Excellent support from the front desk team - they were very helpful in ensuring my family members were attended to quickly by clinicians and offered useful guidance! The doctors were wonderful as..