RB

Rebecca B. 4 years ago • From Google

Rating

Bad

Long wait to reach reception by phone

I attempted to book an appointment regarding my child's eyesight following a school recommendation. After a lengthy wait to reach someone, I was offered a telephone consultation rather than an in-person visit. The appointment slot suggested was several weeks away, and I was advised to call at a specific early morning time on a daily basis. This arrangement proved impractical given my work commitments, as I would be unable to remain available during working hours on the chance of securing an appointment. I found this process frustrating and inefficient.

Other reviews for The Oaks Medical Centre