Low Moor Medical Centre

The practice itself is reasonably satisfactory, however the phone system leaves much to be desired.

Disappointing experience. Since relocating to the area ten weeks ago, I haven't been able to arrange an initial appointment. Today I was unable to reach the practice by phone as they were at full..

The reception team, with few exceptions, could be more helpful. Getting through by phone takes considerable time. Appointments offered do not always match what is needed—receiving face-to-face slots..

I found the wait time to be quite lengthy before my call was disconnected without explanation. I have genuine concern for other patients who may be experiencing similar difficulties.

The practice demonstrated commendable safety protocols during today's immunisation clinic. Well executed.

The practice has poor handling of confidentiality and tends to prioritise staff perspectives rather than considering patient concerns fairly.

I called the surgery this morning just before 8am and received a message indicating they were not yet open. When I tried again at 8am to book an appointment, the line was continuously engaged. By..

The reception team creates a warm and approachable atmosphere, and the clinical staff provide outstanding care.

Exercise caution when visiting this practice. I arrived ten minutes past my scheduled time due to traffic delays and my appointment was subsequently cancelled, leaving me without my medication over..

I attempted to contact the reception team to discuss a matter concerning my medication, but was redirected to local care services as the practice appeared to be unavailable. The online information..

Recently joined this practice and found the reception team to be welcoming and approachable 😊

Getting in touch with the practice has proven quite challenging, and my only requirement is to obtain a referral to see another specialist.

A deeply frustrating experience. I was expecting to receive routine monitoring appointments as previously arranged, but now I'm required to initiate contact for a telephone consultation, followed by..

I have been a patient at this practice for over fifty years and have consistently found the staff to be excellent. They work together as a cohesive and capable team.

Was advised by the NHS to contact the practice. When I called, I spoke with the receptionist who inquired about the duration of the migraines. I explained that one had occurred in the morning and..

The healthcare professional I saw was disappointing. I sought assistance but felt that nothing was done to help. I will not be returning to this provider and will be seeking care elsewhere going..

I find it difficult to provide a fair rating for this practice. While the staff members are genuinely polite and welcoming when visiting in person, I've had persistent difficulties reaching the..

The practice no longer has the receptionists it once did, which is unfortunate. However, I'm confident that there are welcoming, courteous, and understanding reception staff available who could be..

The telephone lines are consistently unavailable from mid-afternoon onwards, which I find frustrating. This is the poorest medical practice I have attended as a patient. The clinical staff seem..

The medical practitioners at this facility demonstrated a high level of professionalism and expertise. The staff were courteous, welcoming, and approachable throughout the visit.