Bransholme Centre
DD
Di D. 3 years ago • From Google
Bad
I recognise that the NHS faces significant pressures and staff work hard to support patients, however I was disappointed with my experience during my recent visit. I had been experiencing symptoms for approximately a week, including fever and swollen glands alongside other health concerns. I was informed of a substantial waiting time and was directed to wait in a large, open reception area. Unfortunately, there was inadequate seating available, which was particularly problematic given the cold weather conditions outside. Due to the lack of suitable places to sit, I made the decision to leave rather than remain in an uncomfortable environment. I also noticed another unwell patient who had been waiting in the same area for an extended period. I would suggest that increasing the number of seats in waiting areas would significantly improve the experience for patients, especially during periods when illness is more prevalent.
Robyn T.