SO

Sue O. 2 years ago • From Google

Rating

Bad

Long waits and confusing appointment reminders

I have been unable to secure an appointment within a reasonable timeframe, and subsequently received a reminder notification for a consultation I had already completed. On one occasion, I attended reception with a significant infection concern and was advised by staff that I would require certain medications after they reviewed my medical history, however no clinician was available to see me at that time. I sought care elsewhere and found that one of the recommended treatments was not necessary. I am disappointed by the changes that appear to have taken place at this practice.

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