Rydings Hall Surgery

A family member contacted the surgery seeking guidance regarding a relative who was unwell, and the reception staff demonstrated exceptional helpfulness and empathy. They indicated that a clinician..

Does anyone know the process for switching to a different GP? I'm frustrated with the level of care and support received at my current practice, and I found it unhelpful to receive correspondence..

When attempting to book an appointment with a nursing service, the reception staff made me feel as though I was at fault for not wanting to disclose the specific reason for my visit beyond..

The entire team at this practice demonstrates exceptional professionalism. I have interacted with various members of staff on behalf of my parents, and they consistently display courtesy,..

😎 OUTSTANDING STAFF 👍 THANK YOU FOR THE COMPREHENSIVE CARE AND ASSISTANCE THROUGHOUT MY RECOVERY JOURNEY🙏⭐⭐⭐⭐⭐

My employer requested a medical report. The practice informed my employer that they had notified me of a requirement to attend the practice to review the report before it could be released. However,..

I would like to express my gratitude to all the staff at the practice for delivering an excellent, welcoming, informative and supportive experience. The service was of a high standard and I..

Called in early and received a video consultation appointment. The clinician was exceptionally thorough and communicated very effectively throughout the appointment. Much appreciated.

Be cautious about booking appointments with a particular clinician at this practice. I experienced symptoms for nearly two weeks, including vomiting, persistent coughing, abdominal pain, blood in..

Some members of the reception team who handle phone calls tend to provide minimal responses or short answers that don't seem to invite further discussion. It comes across as though they may not be..

Poor service at this practice. My partner attended an appointment but did not see the clinician expected and felt unable to discuss their health concerns adequately. They subsequently required..

Absolutely disappointing experience

The nursing staff provided good care throughout my visits and I had no complaints about my experience with them.

Most of the medical professionals at this practice are excellent, however I would recommend avoiding one particular clinician. During my visit, I found the consultation to be dismissive and lacking..

I was unaware that they were resting at the time.

If your call is answered by the receptionist, you can expect helpful and understanding support.

I made the decision to switch practices approximately seven months ago, and it has proven to be an excellent choice. After being with my previous surgery for two decades, I have found my current..

I found this practice to be extremely disappointing. In my view, they do not provide adequate support to their patients. I felt that an elderly patient with a significant joint condition was not..

Our family has been registered with this practice for more than two decades and has consistently received attentive and respectful care from everyone here. Appointments are readily available,..

The self-check process is straightforward. My waiting time before being seen was reasonable. As someone with a significant needle anxiety, I was understandably apprehensive and unwell beforehand...