The Alice Medical Centre

Extended wait times were experienced during my visit. The conduct of the staff members present fell short of professional standards.

I have been repeatedly unable to locate the paperwork required for my application, and despite waiting for an extended period, I still have not received them back. Additionally, the practice closed..

I contacted the practice in the morning at 8am to request an appointment as I needed to discuss a skin concern and explore allergy testing. I made multiple calls, and on two occasions was told..

This facility does not function like a typical medical center. When attempting to schedule an appointment by phone, callers are informed that no appointments are available at the time of contact...

I attended this practice on only one occasion. The experience was disappointing, with difficulties encountered when attempting to secure an appointment. The booking system appeared limited, with no..

I would advise caution when considering this practice. I attempted to arrange an appointment following a recommendation to contact the surgery, and was informed that no slots were available despite..

I would advise caution when considering this surgery. There appear to be concerns regarding the pharmacy staff's approach to patient care and their professional boundaries. Additionally, obtaining..

This surgery fell significantly short of expectations, with interactions that felt unprofessional and unwelcoming. I would hesitate to recommend it to others. An appointment scheduled for a..

I had to wait over an hour past my scheduled appointment time on a weekday. There were technical difficulties with the prescription printing system, and I was informed I could collect my medication..

The team members are lovely and make you feel at ease about your health concerns. The clinicians are wonderfully friendly and approachable!

The clinician at this practice appears to rely heavily on computer systems during consultations rather than engaging directly with patients. There seems to be reluctance to conduct hands-on..

A frustrating experience. I paid a fee for a letter that fell short of expectations. The document lacked proper signatures from the relevant parties, which rendered it unusable for my purposes...

Poor service experience with unhelpful reception staff. There appeared to be a lack of available medical professionals, and when describing health concerns, the approach seemed inadequate and..

The receptionist was unhelpful and dismissive when I needed to reschedule my appointment. I was given very short notice for an appointment slot and when I requested to move it to the following day,..

I attended an appointment and experienced a delay of approximately 20 minutes before being seen. The consultation was quite brief, lasting only a few minutes. Early in the appointment, I was advised..

The team were extremely helpful and readily assisted me with information regarding appointments and administrative matters. I also appreciated the support offered when I needed guidance on what my..

I have been attending this practice for a considerable time and have consistently found the staff to be professional, courteous and helpful.

Had a disappointing experience with my appointment. The clinician's manner came across as dismissive and I felt my concerns weren't taken seriously. The overall quality of care fell short of my..

I appreciate the considerate approach shown during my visit.

I was seen by a nursing professional for my vaccination, and she was exceptionally kind and thorough in her explanations, which helped me feel at ease throughout the appointment. However, the..