SM

Stuart M. 8 years ago • From Google

Rating

Bad

Long waits and dismissive attitude toward symptoms

I experienced significant delays at this surgery, waiting well over an hour for my appointment. During the consultation, I felt dismissed when the clinician expressed unfamiliarity with my reported condition and suggested it may not be valid. This left me frustrated and lacking confidence in the care I was receiving. I subsequently sought a second opinion through private healthcare and was able to access treatment elsewhere. I ultimately did receive confirmation of my condition and the symptoms I had been experiencing. Overall, I felt the interaction lacked the level of understanding and validation I needed during my visit.

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