Fieldhouse Medical Group

I have experienced difficulty obtaining appointments at this practice. When my support worker contacted them on my behalf, staff claimed I had already attempted to book, despite having evidence of..

I attended an appointment to receive a flu vaccination. The waiting time was minimal.

The clinical team were excellent and saw me promptly, providing effective treatment for my ear discomfort. I would appreciate it if this service remained available through the NHS rather than..

It was quite difficult to secure an appointment at this practice. The process felt time-consuming and frustrating.

Excellent and compassionate care

I called today and was assisted by a pleasant receptionist who appeared to be relatively new to the role. She was very helpful in explaining the situation regarding my prescription and kindly..

A recent visit to the clinic by a family member to have a child weighed has raised my concerns about how young mothers are being supported. I've also heard about other negative experiences from this..

A satisfactory medical practice.

Excellent team with no issues to report. The clinical staff are very competent and demonstrate good understanding. I have been a patient at this practice for over 20 years.

I attempted to cancel an appointment for my child due to illness and simply requested that the relevant staff member be informed of the situation. However, the person I spoke with on the phone was..

The practice appears to be relying heavily on pharmacy services for matters that might traditionally be handled in-clinic.

I have attempted to contact the practice at their stated opening time, as this is the only slot available before my work commitments begin. However, I consistently find the phone line to be engaged,..

Excellent healthcare professionals and supportive team members. I have been a patient at this practice for many years and would highly recommend it. 10/10

I have serious concerns about the care I received at this practice, having been a patient since childhood. For approximately two years, I repeatedly raised concerns about my child's mobility with..

The service quality has deteriorated significantly. After numerous attempts to reach reception over a couple of days, I visited in person to inquire about unanswered calls, only to be informed that..

I have been a patient at this medical practice for many years since childhood and I have great respect for the team working there. While it can be challenging to secure appointments with a..

Getting an appointment is consistently difficult - I always call first thing in the morning. Attempting to book a routine appointment with a preferred clinician this year has proven impossible, and..

Unable to secure a telephone appointment within a week to go over test findings, and subsequently unable to attend due to work commitments.

The service provided fell short of expectations, with even basic tasks not being completed satisfactorily.

I would not recommend this practice if I had the choice, as I do not believe it meets the standard expected of a healthcare facility.