JD

Jay D. 10 years ago • From Google

Rating

Bad

Long waits and dismissive staff at reception

This surgery fell significantly short of expectations, with interactions that felt unprofessional and unwelcoming. I would hesitate to recommend it to others. An appointment scheduled for a particular time resulted in a wait of approximately an hour before being seen, which was frustrating given the circumstances. Initially, we were informed that no slots were available, though following our expression of concern, we were contacted to confirm an appointment had become accessible. During this period, my child was experiencing discomfort and was advised to manage symptoms with over-the-counter pain relief while waiting for their appointment. Given that this practice operates within the NHS framework, I found this experience disappointing and do not plan to return.

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