AB

Aj B. 7 years ago • From Google

Rating

Bad

Long waits and forgotten emergency callbacks

The urgent care provision at this practice is extremely disappointing. The out of hours service appears to be unavailable. Obtaining an appointment typically requires waiting more than two weeks, which creates significant difficulties if medication needs to be renewed. On multiple occasions, I have been placed on an emergency callback list only to find that no contact was made. It feels as though patients are overlooked in these situations. The overall experience suggests a lack of reliability in managing urgent patient needs.

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