Clifton House Medical Centre

The appointment booking system has been extremely frustrating to navigate. I have attempted to call at the specified times to arrange a consultation, but the line is consistently busy and difficult..

I would rate this experience far lower if possible. Securing an appointment proves extremely difficult, even when attempting to book first thing in the morning. When contact is finally established,..

Excellent healthcare facility with top-tier service I have been fortunate throughout my life and have rarely needed to visit medical professionals. However, I made use of the remote consultation..

I recently called to book an appointment and found the receptionist's manner somewhat condescending. I was offered an off-site appointment which would be very difficult for me to attend. I was..

I don't hold the NHS itself responsible, but I have concerns about the calibre of individuals who appear to be employed there. The staff seem to lack the level of professionalism I would expect from..

The practice operates effectively within their available resources and the services they are permitted to provide. The telephone assessment system functions well, and when deemed necessary,..

I found this experience unhelpful as medication was prescribed for my young child that I felt was unnecessary, and it resulted in my child becoming unwell. I would recommend considering other options.

The reception team consistently demonstrates helpfulness whenever I contact the practice to arrange appointments with clinical staff.

This surgery has not met our expectations. We experienced lengthy delays when attempting to contact reception, only to be informed that no appointments were available. When we visited seeking..

Outstanding service, among the finest in the area. Truly invaluable. The team here genuinely assists you, so disregard any unfavourable feedback. I contacted early in the morning and received a..

I rang at 9am requesting an urgent appointment due to a swollen and painful area on my arm with concerning symptoms. I explained my worry that it could be infected and required prompt assessment...

Every time I attend appointments requesting a language interpreter, despite booking one in advance, one is not provided. This makes it very difficult for me to comprehend what is being communicated..

Accessing appointments at this medical centre has proven extremely challenging. Over a two-week period, I attempted to contact them daily during their opening hours, only to find the phone line..

I had a very negative experience with this practice. I was directed to attend an alternative facility when I felt my appointment should have been handled differently. I found it frustrating that..

The entire team at this practice is wonderful and consistently provides excellent support whenever I require assistance. They maintain a friendly and approachable manner throughout every interaction.

I have generally had positive experiences at this surgery, aside from occasional appointments running behind schedule, which is fairly typical for a GP practice. However, I encountered a problem..

This practice has not met my expectations. I have found it difficult to secure appointments. I was very disappointed with my experience.

Absolutely frustrating experience - I was in discomfort for hours waiting until 8 o'clock, and even then the phones weren't answered until well after 8:20. It's disappointing for a medical facility..

Anyone who says this practice falls short of expectations must have unrealistic standards. I cannot recommend a facility with higher levels of care. The team consistently makes an effort to assist..

I have been experiencing a persistent respiratory issue for several weeks now. Whenever I attempt to book an appointment, I am repeatedly told to call at a specific time in the morning, only to be..