LD

Lana D. 3 years ago • From Google

Rating

Bad

Long waits despite quiet surgery schedule

I have had consistently disappointing experiences throughout my time as a patient at this practice. Today's visit was particularly frustrating. I spent a considerable amount of time away from work for what turned out to be a brief appointment, despite the surgery not appearing busy at the time. While I found the clinician I spoke with on the phone to be pleasant, the clinician I saw in person came across as unhelpful and dismissive. I question how some individuals in patient-facing roles maintain their positions. The practice would benefit from significant improvements before losing more patients. Additionally, the wheelchair accessibility at the premises is inadequate. I would recommend others consider alternative healthcare providers if accessibility is a concern.

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