EH

Emily H. 6 months ago • From Google

Rating

Bad

Long waits followed by rushed appointments

Attended for a foot issue and received antibiotics initially, though these did not address the underlying problem. A follow-up appointment was scheduled approximately a month later. At that appointment, I was seen very briefly—around thirty seconds—during which I was asked to take a photograph of the affected area and provide it before being discharged. The lengthy wait for the follow-up appointment was frustrating given the practice appeared to have availability, and the appointment itself was extremely short. I feel a referral could have been arranged at the first visit, which would have resolved the matter more efficiently. The entire process took around two months to complete, which was inconvenient given my work situation. The experience felt like an inefficient use of healthcare resources and the clinician's time, particularly considering the NHS faces ongoing funding pressures.

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