AW

Anthony W. 3 months ago • From Google

Rating

Bad

Long waits leave you feeling brushed off

If you require any form of medical attention, I would strongly suggest considering an alternative practice. Throughout my time living in the area, I have seldom needed medical consultation, but the limited occasions when I have sought care have resulted in consistently unsatisfactory experiences. Even matters that the NHS identifies as warranting urgent same-day assessment are frequently delayed by several weeks or longer. When an appointment is eventually obtained, the interaction leaves one feeling dismissed and treated as though one's presence is unwelcome. The service falls well short of expectations. One might reasonably expect to receive more considerate attention and helpful guidance from other sources.

Haxby and Wigginton Health Centre

2 months ago

Hi Anthony, Thank you for taking the time to share your feedback. We are sorry to hear that your experiences over the years have left you feeling disappointed and that you have struggled to access timely appointments when you needed them. We understand how frustrating it is when waiting times are long and when you do not feel fully supported during a consultation. We would like the opportunity to look into your concerns in more detail so we can understand what has happened and respond appropriately. If you are willing, please contact the practice directly so we can review your experience and offer further support.

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