VC

Valerio C. 9 months ago • From Google

Rating

Bad

Longtime patient frustrated with clinic's staff and care

I concur with numerous other reviews about the reception personnel. Despite being a patient at this clinic for nearly a quarter-century, one staff member - seemingly the female manager - has repeatedly been discourteous, compelling me to firmly address her conduct. Moreover, I'm troubled by their apparent difficulty in locating documents, suggesting an underlying organizational inefficiency that requires immediate attention. Dr. Mohindra demonstrates solid medical expertise, and I consistently request his care when possible. I'm uncertain about the other physicians, given recent staff turnover. One younger doctor, I believe named Zak, initially downplayed a lump with a scan referral delayed by almost four months, which ultimately led to an urgent cancer care referral - a deeply concerning situation. Another physician, a woman, even misdirected my ultrasound scan referral to an incorrect location. I believe these details sufficiently illustrate my concerns.

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