Princes Medical Centre

We couldn't secure a booking anywhere

The medical practice has recently been acquired and renamed 'James Alexander Family Practice'. I'm perplexed by their approach, as they seem more like a corporate entity than a healthcare..

Called this morning for a telephone appointment for my daughter as they were suppose to call back yesterday but had taken my number down wrong, receptionist was very rude and very abrupt did not..

What was once a reliable medical facility has completely deteriorated. Unlike other clinics where scheduling an appointment is straightforward, this place is impossible to work with, and their..

The healthcare professionals provide excellent care, but the front desk team is frustratingly inefficient. It takes an exasperating 30 minutes just to have a phone call picked up, and their attitude..

I recently visited a pharmacy to pick up my prescription, but the receptionist directed me to another pharmacy where I usually get my medicine. Upon arrival, no one had any information about the..

We visit this place regularly due to my husband’s disability. The staff is incredibly attentive and responsive, promptly addressing any concerns that may come up. The reception team ensures that we..

This establishment consistently disappoints by canceling my scheduled appointments on the actual day. Furthermore, they never bother to reach out and arrange an alternative time for me.

I experience hay fever that doesn't respond well to most over-the-counter medications, which forces me to require larger amounts of it. Additionally, the scheduling policy is quite frustrating; they..

The reception area in Hull is primarily a spot for coffee rather than effective assistance. We visit this facility nearly twice weekly concerning our issues, but all we receive consistently are..

Struggled to schedule a consultation due to unhelpful staff and an uncooperative reception. The online booking system was ineffective, and the receptionist's demeanor was far from welcoming, making..

The staff at this medical facility are incredibly unhelpful, with receptionists who lack basic customer service skills and doctors who seem eager to rush patients through their appointments. Despite..

Complete waste of a medical practice, with incredibly discourteous and conceited administrative personnel. It's astonishing they remain employed. The physician-owners are courteous and highly..

Is it even feasible to reach their customer service by phone??? I've been dialing continuously for two consecutive days, and every time I'm stuck as caller number 3, waiting for nearly three hours..

I recently switched to this medical practice and discovered that the reception team was exceptionally welcoming and accommodating. The healthcare professionals I consulted paid close attention to my..

The front desk staff at this clinic are absolutely wonderful and go above and beyond to assist you - if you treat them with respect, they'll reciprocate in kind. It's just basic courtesy.

The registration process was quite straightforward, and the receptionist was both courteous and clear in her communication. About a week following my registration, I received a text message..

I've been a loyal patient at this medical office for three decades, but lately, the reception staff have become increasingly discourteous and unaccommodating. Throughout my long history with Dr...

Dealing with ineffective general practitioners and their reception staff can be incredibly frustrating. It often feels like a struggle just to secure an appointment, only to meet with indifference..

I've been a patient at this medical office for half a decade, and they clearly operate in a challenging environment. The front desk staff are incredibly supportive, and Dr. Queenan is an empathetic,..