Mytton Oak Medical Practice

I have needed to visit this surgery several times over the last few weeks. From the reception staff through to the clinical practitioners and medical professionals, the team has been excellent...

I relocated from my previous practice some time ago and have generally had a satisfactory experience at this surgery. Today I attended for a routine appointment to discuss my ongoing back condition,..

Attempting to schedule an appointment is an utter nightmare. I had a scheduled asthma check today, and the check-in screen immediately indicated a 30-minute setback. After waiting in the reception..

Kept throwing me off with its repetitive 6-day cycle script, which was incredibly frustrating and disruptive.

I recently secured an urgent consultation with Dr Gosavi, and the experience was truly exceptional. His medical care was top-tier, representing the most compassionate and attentive general..

Consistently friendly and welcoming employees

Steer clear of this medical practice! Getting past the front desk is a nightmare, with wait times stretching to 30 minutes despite being first in line. Upon arrival for a scheduled visit, they claim..

Every single time, they claim I'm top of the queue, but still make me wait around 20 to 30 minutes just to get connected, and then I don't even get to speak with anyone. Complete nonsense, if I'm..

Attempting to schedule an appointment is an absolute joke!! I've been stuck on hold for nearly 10 minutes, and just when it appears I might finally connect, the system claims the number is..

I am not one to typically voice grievances, but the situation at this medical practice has deteriorated to such an extent that I feel compelled to contact the CQC. "As a patient and carer for other..

Excellent team and immaculately maintained premises. I arrived slightly ahead of my scheduled time and was promptly invited through. The clinical staff member was friendly and put me at ease, while..

The medical practitioners are truly exceptional, demonstrating genuine empathy and understanding, yet this praise doesn't extend to certain (not all) front desk staff who consistently display..

I've been in contact with the surgery multiple times regarding a severe, debilitating balance and vertigo condition. Dr Bram… has been exceptionally supportive and incredibly helpful with..

I am currently on my 36th day at Stoke University Hospital. I was admitted on June 4th and underwent extensive pancreatic surgery, being discharged on June 14th. After just two days at home, my..

This practice does not deserve a positive rating. My appointments were cancelled on two separate occasions due to staff unavailability. The repeated cancellations were deeply frustrating, as there..

During my time with this medical practice (18 months now), I've experienced zero communication or follow-up. When called in for a blood pressure screening, I was informed about my outdated smear..

I'm dealing with some serious Health Issues and the hospital determined I require a comprehensive check-up, providing a 2-week referral. The referral has been languishing with Mytton for more than a..

No eye contact no information no discussion no empowerment

Absolutely phenomenal. Can't get any better than this. Top-notch quality that exceeds all expectations.

I attended appointments over the past couple of months with two clinicians at the practice. Both were considerate and compassionate in their approach. They took time to listen to my concerns and..