MW

Michelle W. 7 years ago • From Google

Rating

Great

Longtime patient with mixed feelings about practice

I've been seeing doctors at this medical center since childhood and have had the same primary care physician for two decades. Overall, the practice has consistently struck me as welcoming and well-organized. However, I sometimes take issue with certain reception staff members who seem overzealous about probing medical details in what feels like a very public setting, especially when I'm seeking an urgent consultation. It appears they operate an informal screening process without proper medical training, and the quality of interaction can vary dramatically depending on which staff member happens to be working the front desk, potentially making the appointment booking process quite anxiety-inducing.

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