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Yee Y. 3 years ago • From Google

Rating

Bad

Loud receptionists made my medical visit miserable

The front desk staff are incredibly unprofessional, loudly announcing personal health details in a crowded waiting area and speaking with a patronizing attitude. Obtaining an appointment was an exhausting process, involving multiple in-person visits and phone calls, only to have the scheduled appointment cancelled, forcing me to restart the entire scheduling process and ultimately settle for a telephone consultation. Despite being assured that my paperwork would be immediately processed, when I followed up three months later to inquire about its status, I discovered they had not even initiated the submission. This complete lack of communication and administrative incompetence was unacceptable. As a result of these repeated frustrations, I have since transferred my medical care to another general practitioner.

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