Gillan House Surgery

These folks are stuck in prehistoric times when it comes to communication. Absolutely zero interaction. I've been on ongoing medication for ten years. Rather than reaching out via message or phone,..

I spent an exhausting hour and a half attempting to schedule a pediatric consultation by phone, and upon finally arriving at the clinic, I discovered six staff members leisurely socializing at the..

I simply wanted to consult with the doctor via phone regarding a minor issue for my daughter, seeking a potential prescription for a cream or eye drops without requiring an in-person..

The front desk staff member was incredibly unhelpful. When I attempted to register with the medical practice and request a prescription renewal, she essentially dismissed me, advising me to remain..

Decided to contact the practice by way of their e-consult system. Sent my initial request between 11.30-12.00 and received a phone call asking me if l could come in at 3.30 to see a doctor about..

Dr. TF, you are truly exceptional. I deeply appreciate your comforting support and compassionate guidance.

I contacted their phone service on two separate occasions, both experiences equally frustrating. The first call involved a 25-minute wait, only to be told by a representative to hold, and then..

Endured a waiting period exceeding a month for a medical consultation, acknowledging staff holidays, only to receive a cancellation notice less than a day before the scheduled appointment, with the..

Absolute rock bottom in terms of quality and experience. Complete disappointment.

I absolutely cannot speak highly enough about this surgical practice. The entire staff consistently demonstrates exceptional care, courtesy, and professionalism. Dr. Musammat stands out as..

Today's cervical screening appointment at 10am was an incredibly positive experience, thanks to the remarkable nurse who attended to me. Her professionalism, empathy, and sensitivity immediately put..

Transferred medical procedures and thoroughly satisfied with the care. Front desk personnel make every effort to accommodate urgent same-day consultations. The physicians demonstrate extensive..

Getting in touch with them is an absolute ordeal, taking more than an hour, and securing a doctor's appointment seems impossible, even for small children. They simply redirect you to a day clinic..

Incompetent medical procedure performed by professionals who will dishonestly alter documentation to escape responsibility. Such practitioners deserve the most severe punishment imaginable.

Ever since becoming a patient at this medical practice, I've been utterly unable to connect with staff via telephone. What's the point of having a contact number? I've attempted calling..

Truly exceptional medical care. This general practice makes me feel incredibly valued and supported, surpassing any healthcare provider I've encountered before.

Dr TF absolutely amazing. Listerns to what you say before suggesting treatment. Involves you in treatment options. Does not rush you. Gives the time needed Always has a kind, reassuring..

I once held this GP, Dr. Karthi, in high regard, but now I cannot find a single positive aspect. Phone calls invariably result in excruciating wait times, and if the notoriously discourteous..

Dr. Fenn was a true lifesaver for my little one! Initially, at North Middlesex Hospital, they mistakenly diagnosed him with bronchitis, and his condition continued to deteriorate over the next few..

The receptionist was absolutely fantastic - I'm disappointed I didn't catch her name because she truly deserves recognition for her exceptional service and assistance with scheduling. Her..