Chislehurst Medical Practice

I relocated some time back, but I've learned that obtaining an appointment at a preferred location and with a chosen healthcare provider has become increasingly challenging, particularly when you..

I was unable to secure an appointment after attempting to book, which led me to transfer to a different practice as accessing local medical care should be a more straightforward process.

The reception staff and clinical team were unhelpful and dismissive during my visit. I found the consultation to be rushed and felt that my concerns were not properly heard or addressed. The..

We have consistently been satisfied with the standard of care provided to my family and myself. The practice is also conveniently situated. The main drawback is that telephone access can sometimes..

Waited significantly longer than expected for a vaccination appointment. Had booked a time slot in the afternoon, but the appointment ran considerably behind schedule. There were multiple staff..

I made an hour-long journey to the clinic only to be informed that no assistance could be offered. This felt like a poor use of time for everyone involved, particularly as the information I needed..

As a single parent managing the care of two young children, one with significant additional needs, I have found the requirement to repeatedly request routine medications through the letter box every..

The waiting period within the queue system feels excessive. The repetitive messaging combined with substantial delays in a small queue is frustrating. Online booking options are limited to..

The waiting time for an appointment was extremely lengthy, and when the appointment was eventually provided, it was conducted by telephone rather than in person. For those requiring urgent care, the..

I consistently manage to secure appointments. The clinical staff here are excellent. This is a great medical practice.

The clinical staff members were lovely and provided good care. However, the reception team fell significantly short of expectations. They came across as unhelpful, lacking in empathy, and..

I requested a sick note almost a week ago and contacted the practice about its status. It took over half an hour to get through when I finally reached someone, and I found the interaction quite..

This practice has significant issues with its service quality. The administrative team can be unwelcoming, and telephone lines are difficult to reach. Wait times when calling can be extremely..

This practice has deteriorated significantly over time. The reception team appears unwilling to provide assistance and seems intent on dismissing patients. After enduring a lengthy wait to speak..

I was kept waiting on the telephone for an extended period of time.

Being kept on hold for an extended period before the call was disconnected proved incredibly frustrating. It's disheartening to feel unheard when seeking assistance. The practice would clearly..

One of the clinicians at the practice is among the loveliest people I've encountered and has provided me with tremendous support. They demonstrate genuine care and flexibility, listen carefully to..

The clinical team at this practice provides adequate care, and this feedback does not concern their treatment approach. However, the administrative team responsible for patient registration presents..

A very inefficient practice. The merger of two separate locations was not the best idea, as waiting times have noticeably increased since the consolidation.

I recently became a patient at this practice and found the healthcare service to be quite efficient and supportive.