Essex Lodge Surgery
Sarah S. one year ago • From Google
Excellent
Loyal patient of 20 years
I have been receiving care at Essex Lodge for more than two decades and can confidently say the quality of service has been outstanding. Whenever I complete an online form (via text link), a doctor consistently calls me back within 48 hours. Throughout my experiences, I have always felt genuinely heard and supported. I notice some negative reviews and find them curious. It seems these individuals might not fully comprehend a GP's role. Doctors aren't miracle workers who can instantly resolve every medical issue; sometimes diagnosing a condition requires methodical investigation and elimination of potential causes. Waiting times at the surgery are a natural part of healthcare. Perhaps the patient ahead of me needed more comprehensive attention, preventing a rushed consultation. This approach prioritizes thorough patient care over strict appointment scheduling - something that could happen to anyone. Many people unreasonably expect immediate GP access for non-urgent matters, and then become frustrated when they don't receive the precise diagnosis or explanation they desire. Some even escalate matters by seeking hospital second opinions, potentially straining NHS resources. There's a reason medical professionals undergo extensive training for over five years - they genuinely care about patient wellbeing. I consider myself fortunate to have Essex Lodge as my medical practice. (Alexandra Scott)
Amanda provided outstanding customer support during my visit, and she truly stands out as a valuable member of the Essex lodge staff.
Essex Lodge Surgery
Bogdan d.
The employees at this establishment are exceptional and consistently eager to provide support. Whenever I required assistance, they were there to help. I would like to give special recognition to..
Essex Lodge Surgery
Nicola A.
I am incredibly grateful to Sara and Ruby, the managers who went to extraordinary lengths to secure a prompt appointment for my son and ensure he received immediate medical attention. Their..
Essex Lodge Surgery
Maria S.
Fantastic customer support, with Sara providing particularly outstanding assistance during our phone conversation.
Essex Lodge Surgery
Kerry D.
I attempted to schedule an appointment and was left waiting on hold for a quarter of an hour. When I finally got through, I was informed that no appointments were available until early June, and..
Essex Lodge Surgery
Anonymouse
My family and I have all been patients at Essex Lodge Surgery for over 20 years, and for the most part our experiences have all been really positive, especially considering the stress the NHS has..
Essex Lodge Surgery
Aisha K.
If I could rate this with zero stars, I absolutely would - sadly, one star is the minimum. My appointment was set for 12:48pm after being referred from Newham General Hospital, and I'm still waiting..
Essex Lodge Surgery
O O.
This general practitioner is a complete farce. They perpetually have excuses instead of taking responsibility. My test results were held up for a fortnight while they denied receiving them, forcing..
Essex Lodge Surgery
Danielle N.
I'm genuinely puzzled about the hiring process at this place - the staff quality is incredibly inconsistent. Some reception staff are outstanding, while others are shockingly unprofessional. The..
Essex Lodge Surgery
mohammad I.
Exceptional medical professionals with a compassionate team. They offer timely urgent care slots when you need them most.
Essex Lodge Surgery
emmi l.
This establishment is a complete farce, consistently leaving patients abandoned and unsupported for extended periods. They casually suggest scheduling another appointment that won't materialize for..
Essex Lodge Surgery
Song C.
Unsatisfactory service. Scheduling appointments requires a two-week lead time. I was left waiting for half an hour beyond my scheduled new patient consultation. Ultimately, I had to abandon my..
Essex Lodge Surgery
mohammed k.
Absolutely terrible service, completely unhelpful and frustrating experience from start to finish.
Essex Lodge Surgery
Nss S.
The front desk staff and nursing personnel displayed an incredibly disrespectful attitude. Particularly the short-haired receptionist seemed perpetually irritated and hostile. Interacting with these..
Essex Lodge Surgery
Ian 0.
The updated facility appears impressive, but getting medical attention is nearly impossible. Appointments are inexplicably limited to Tuesdays, even though the clinic is never crowded. After..
Essex Lodge Surgery
Maamecxo M.
My time at this medical practice has been disappointing and not up to par. Nevertheless, Dr Aktar provided compassionate care to my infant and myself during our illness. I truly appreciate her..
Essex Lodge Surgery
J S.
At my age of 75, I'm fortunate to have minimal doctor visits. Whenever I do seek medical attention, the service is consistently top-notch. Recently, I called around 8 am and initially felt..
Essex Lodge Surgery
Constantin R.
I want to express my heartfelt gratitude to Claudia for her incredible assistance and support! Her presence during my surgery made the entire experience so much more manageable! Previously, I was..
Essex Lodge Surgery
Leo O.
The employees demonstrate exceptional courtesy, providing valuable assistance and comprehensive information. They maintain a professional demeanor while showing genuine concern, delivering an..
Essex Lodge Surgery
Nikita H.
Delightful employees, immaculately maintained, and the reservation process was straightforward. Appreciate it!
Essex Lodge Surgery
Stepheno “.