RB

Rach B. 7 years ago • From Google

Rating

Great

Mastitis rescue at lunchtime

Since relocating from Sloan last year, I've discovered Woodseats to be exceptional. I appreciate their triage approach when scheduling doctor consultations by phone. The only suggestion for improvement would be implementing a proper waiting queue system, as currently one might need to redial over 100 times and repeatedly encounter a busy signal. A proper queuing mechanism would be far more convenient. That minor point aside, my experience has been overwhelmingly positive. Every physician I've encountered has been excellent. Recently, when I developed mastitis and called during lunchtime, a doctor returned my call within 30 minutes, urgently instructing me to come in. I was seen within another half hour by an incredibly compassionate and caring professional - a standard that seems consistent across all doctors at Woodseats so far.

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