Heartwood Medical Practice

Complete disaster of a medical practice. They schedule consultations using inaccurate details, even after you've corrected them, and employ unqualified personnel that force you to reschedule...

I experienced a frustrating situation where my husband's appointment was abruptly cancelled due to a parking blockage that prevented his timely arrival. He was forced to wait behind three other..

I encountered an incredibly supportive front desk staff member, Maureen, whose professionalism and compassion truly stood out. During these challenging pandemic times, individuals like her are..

Little review of my time with Heartwood Medical. Apparently Heartwood prides itself on absolute disregard for its patients. Want an appointment? No, we can only see 6 weeks ahead and there are..

The employees are incredibly friendly and empathetic.

The employees were exceptionally courteous and accommodating throughout my entire interaction.

I regrettably cannot endorse this medical practice. Following my hand surgery, a Nurse only partially removed my stitches, and my courteous follow-up emails went completely unacknowledged. Their..

I would strongly caution anyone against associating with this medical practice. My twin daughters and I are responsible for caring for my mother, who suffers from COPD, and recently she experienced..

Getting an appointment at this medical facility is incredibly challenging. The earliest they can schedule a paramedic consultation is two weeks out, and securing a doctor's appointment requires..

I find it challenging to classify this medical practice as a genuine service provider. It appears to be persistently using the pandemic as a justification for its subpar operations, even now. How..

I want to express my deepest frustration with the utterly ineffective doctor at this facility, who demonstrates zero understanding or willingness to assist children with special educational needs...

Female physicians at this practice are completely dismissive. They seem uninterested in patient concerns and rush through appointments, clearly eager to get rid of you as quickly as possible.

Felt disappointed after being directed to this place through NHS referral

The medical professionals here are exceptional, demonstrating utmost professionalism and sincere compassion. The nursing team is welcoming and thoroughly informed about current practices. The front..

The personnel here are incredibly supportive and accommodating. While the facility itself is pleasant, I'm frustrated by the parking situation. It appears the available spots are primarily reserved..

I recently switched medical practices because the front desk employees demonstrate such a poor attitude, bordering on outright disrespect. It's unclear if the management is aware of or concerned..

The sole redeeming factor for this medical practice is Dr. Rooney, who stands out as the only physician worth consulting. He earns the two stars I'm giving this place, being the sole doctor who..

The staff here consistently demonstrates exceptional courtesy and expertise. The medical professionals are not only highly informed but also genuinely compassionate, always attentive to patients'..

Endured a grueling twelve-month wait from my initial consultation to review x-ray findings concerning my persistent hip osteoarthritis. Despite the clinic claiming 'patient informed,' I received no..

Absolutely terrible experience with a serious chest infection and a dislocated arm. Their response? "Sorry, we have nothing available." So I'm just supposed to sit here, hacking up a lung and..