Tulasi Medical Centre (Bennetts Castle Lane)

UNTRAINED AND HEARTLESS RECEPTIONIST! NEGLIGENT MEDICAL CENTRE! Completely lacking empathy! After enduring 45 minutes of waiting outside in freezing conditions while battling severe illness. Even..

I've encountered an utterly disappointing medical facility. Never before have I come across such a subpar general practice. My interactions with their front desk staff, both yesterday and mere..

Called and found myself 12th in line, after 35 minutes I'm about to be served... Then endless ringing, with no one answering. A total of 50 minutes completely squandered listening to your awful,..

For the past 27 years, I've been a patient at this medical practice, and although I don't frequent it often, I'm consistently impressed by the staff and GPs' helpfulness and willingness to go above..

I've had consistently positive experiences with the clinic's personnel. On my recent visit for a blood test and to inquire about a prescription, I was impressed by the receptionist's assistance in..

This establishment is so ineffective that it deserves to be closed permanently. The front desk staff are discourteous during phone interactions but marginally more pleasant face-to-face. Physicians..

Absolutely deserves zero or negative rating. Consistently fails to answer phone calls Extremely discourteous during communication When they actually do respond, no scheduling options exist. Zero..

Truly horrendous customer support. I attempted to call repeatedly over a fortnight, experiencing an average wait of nearly an hour and being disconnected three times before finally reaching someone,..

If I could rate this lower than zero, I would. Without fail, I dial precisely at their opening time of 8am, yet by 8:05am they claim to be completely reserved. The sole booking method is same-day..

The level of care provided by this medical establishment is utterly appalling. How can any healthcare facility possibly manage effectively with a patient load exceeding 20,000? It's simply..

Went to the Barking location and was thoroughly impressed. The front desk personnel were incredibly helpful and professional. This medical practice stands out as one of the top healthcare facilities..

Constantly stuck waiting on hold, phone lines are frustratingly slow and unresponsive

Absolutely the most terrible healthcare facility I've ever encountered. I've been attempting to schedule an appointment for nearly a week, but they're consistently at full capacity. I start calling..

Endured an 8-day wait for an appointment, only to be informed I must await hospital results (which they could have easily obtained). The initial hospital visit was three months ago, yet I'm still..

The front desk staff display an alarming lack of professionalism. They show zero empathy or understanding. This is undoubtedly the most inadequate medical practice I've encountered, and I'm..

Over the course of nearly half a century, I've been a patient at this medical practice and its two predecessors. Throughout these 46 years, I can genuinely attest to receiving nothing short of..

The employees at this establishment are incredibly courteous and accommodating, and they consistently provide prompt service without any issues whatsoever!

I've been battling illness for nearly three weeks, and attempting to secure a medical consultation has been incredibly challenging. It seems more feasible to arrange a meeting with the Prime Minister..

Would rate zero stars if possible. This establishment has seriously deteriorated over time. Securing an appointment has become nearly impossible. It was far more efficient when the online booking..

Frustrating limitations like the inability to schedule appointments in advance detract from an otherwise decent medical practice. The policy of exclusively offering same-day appointments and..