Nantgarw Road Medical Centre

The standard of care I have received since changing to my current healthcare provider has been excellent in comparison to my previous experiences elsewhere. Each visit has gone smoothly and met my..

It is extremely frustrating that contacting the surgery by telephone is so difficult. The practice frequently experiences high call volumes, resulting in lengthy queues where patients must wait..

I recently called the practice in the morning to arrange an appointment. The receptionist who answered was apologetic about the wait time and took the time to understand what I needed. She offered..

The practice always seems quite hectic, and the team doesn't appear to move with much pace. I find visits there rather unpleasant.

I have been a patient at this practice for over five decades. I have been very pleased with the approach taken by the current management team and reception staff.

The medical centre appears to struggle with appointment availability and lengthy waiting periods, which has created concerning challenges for patients accessing care.

I had a very negative experience during my recent appointment. I felt the clinician was dismissive and didn't take time to properly assess my concerns before concluding the visit. As someone who..

It is extremely difficult to secure an appointment at this practice, with waiting times extending several weeks. Some of the clinical staff can come across as dismissive, and consultations feel..

My relative has been experiencing significant discomfort that has affected their sleep and wellbeing. Both the reception team and the clinical staff member who visited today provided prompt,..

I have been experiencing ongoing digestive issues and have been unable to work due to significant discomfort. I attended an appointment to see if there was anything that could be done to help. An..

A phone appointment was scheduled without being informed of its purpose beforehand. When the call took place, it felt hurried and I was advised that if I had any questions, I should attend an..

I'm generally puzzled by the critical feedback I've seen elsewhere. This GP practice provides excellent care. I've accessed their services for various health concerns, both physical and mental, and..

Undoubtedly one of the poorest GP practices I have been associated with. Following my relocation to the area in 2020, I registered at the surgery. On each occasion I telephone, I experience lengthy..

I was informed that there would be a considerable wait of at least two months before I could be seen regarding medication I require, and I found the manner in which this was communicated to be..

I found the service at this medical center to be extremely disappointing. I waited several weeks for an initial test, and subsequently learned that further examination was required with another test..

We were informed that travel immunisations are not currently available at this practice due to lack of facilities. It seems surprising that such a routine service isn't offered in modern times,..

I found this practice to be disappointing overall. The management and reception team did not meet my expectations, with receptionists frequently citing lack of clinical training when responding to..

I have been waiting since early afternoon for a call from the medical team. I then contacted the practice in the late evening, which involved a lengthy phone call of around half an hour before I was..

I never go to the doctor - it's something that's uncommon for me. It feels very uncomfortable talking about health for me but the doctor was personable and listened carefully.

The receptionist at the desk this afternoon was very helpful and friendly. They were more than happy to assist with a smile and managed to resolve a query for me and another family member. Thank you..