KP

Kate P. one year ago • From Google

Rating

Bad

Medication Denied for Child's Critical Appointment

I reached out to explain that I had a significant appointment for my son, which required me to have my medication today, Thursday, rather than tomorrow. Without it, I am unable to move. Unfortunately, the earliest I could collect it was 9 AM, but our appointment in Manchester is scheduled for 9:30 AM. Their response was essentially dismissive; they made it clear that they wouldn't be accommodating my request. This means I'm unable to take my son to an appointment we've been waiting a year for. When I requested to speak with a doctor about this matter, the answer was no and then they abruptly hung up on me. It's appalling how some practices operate as if controlling people's lives is just a game; it's utterly ridiculous.

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