AS

Ashleigh S. one year ago • From Google

Rating

Bad

Medication forgotten repeatedly, appointments take months

This practice appears to be among the most problematic I have encountered. Appointment availability is challenging across the sector, though waiting periods of nearly two months for serious health matters seem excessive. Medication management has been problematic, with a regularly prescribed injection not being ordered for an extended period, resulting in significant interruptions to hospital-coordinated care. Treatment plans have been altered without prior notification, with changes only becoming apparent when emergency services arrived and needed to adjust ongoing care accordingly. There has been reluctance to continue pain management prescribed by a specialist facility, despite that specialist having determined the medication necessary for my condition. Communication between this practice and the specialist has also been difficult to facilitate. Staff appear unfamiliar with current protocols, requiring patients to provide guidance on established procedures and guidelines. I would strongly recommend seeking alternative care elsewhere. The continued operation of this practice is difficult to understand. In response to the practice's reply, my medical records substantiate the concerns raised. I anticipate further discussion regarding these matters.

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