MG

Morgen G. 2 years ago • From Google

Rating

Bad

Medication mismanagement and poor patient care

The experience at this medical facility has been utterly appalling, barring the commendable efforts of the reception staff. The on-site pharmacist and my mother's GP, in particular, have been sources of constant frustration. They've repeatedly mishandled her medication regimen, often omitting crucial prescriptions or arbitrarily altering dosages without prior consultation. The GP seems to disregard my mother's concerns entirely, delegating her care to the pharmacist and receptionists instead of addressing issues directly. Despite numerous attempts to clarify that her medication requirements haven't changed, they persist in making unwarranted modifications. It's simply unacceptable, especially considering my mother is approaching 70 and manages multiple health conditions. Shockingly, a certain medical entity even prevented her from sharing her honest feedback online, seemingly unable to face the harsh reality of their subpar service. To add insult to injury, they've now refused to provide my mother with an essential inhaler, leaving her without this vital medication. Their conduct is nothing short of disgraceful and potentially dangerous for vulnerable patients like my mother.

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