JJ

Joe4272 J. 3 years ago • From Google

Rating

Average

Medication mix-ups but could be worse

On the whole, this place isn't terrible. Telephone communication can be challenging, but email support helps navigate issues. The reception team tends to be direct and sometimes abrupt, particularly when discussing test results or addressing patient inquiries. They recently made significant errors with my medication dosages, though I'm hopeful these will now be rectified. It's clear that local healthcare services are under immense pressure, with Hoddesdon experiencing substantial population growth due to extensive new housing developments, yet without corresponding increases in medical staffing or facilities. Despite the challenges, it's worth noting that compared to other practices in the area, this one still manages relatively better.

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