Park Medical Centre
Graham W. 2 years ago • From Google
Bad
Medication nightmare: Worst service ever
I've experienced the most appalling service imaginable at this establishment. It's a travesty that I can't rate it lower than 1/5, as many others have pointed out. The latest fiasco began when I phoned last Tuesday for test results. They assured me of a callback by Thursday, which I emphasized was crucial due to my expiring medication. Predictably, no call came. Utilizing their Anima system on Friday to schedule another callback proved fruitless. Today, I resorted to dialing directly, enduring a 45-minute wait only to have the call abruptly terminated as I reached the front of the queue. I'm now four days without my essential medication. In a desperate attempt, I've rejoined the queue, currently at position 17, fully anticipating another mysterious disconnection just as I'm about to connect. While I hesitate to accuse them of deliberately cutting calls to manipulate their statistics, the thought has crossed my mind. My dissatisfaction knows no bounds. I'm willing to reconsider this review if, by some miracle, I manage to speak with someone and receive actual assistance. It's unconscionable that they'd allow a patient's medication to lapse. Update: As expected, upon reaching position 1, I was greeted with a "lines are busy" message before being unceremoniously disconnected. Their utter incompetence and failure to provide even the most rudimentary service is nothing short of pathetic and abysmal.
I've been a patient at this surgery for over 25 years, and I must say, the change has been drastic. In the past, it was an excellent practice, but since Bretton Healthcare took over, it's become an..
Park Medical Centre
Sarah W.
After a prolonged absence from medical care, I recently found myself in need of a doctor's appointment. Registering with Anima proved to be an unexpectedly smooth process. Upon detailing my..
Park Medical Centre
Mr G.
This practice has sadly declined from its former glory. The once-reliable service has deteriorated, particularly in managing repeat prescriptions for those of us dependent on lifelong medication...
Park Medical Centre
Jay J.
I've been struggling for over a week, constantly dialing from 8 AM and even opting to hold my place in the queue, yet never receiving a callback. Last week, I phoned about my high blood pressure,..
Park Medical Centre
graham w.
I've experienced the most appalling service imaginable at this establishment. It's a travesty that I can't rate it lower than 1/5, as many others have pointed out. The latest fiasco began when I..
Park Medical Centre
Donovan W.
I attempted to reach out via phone today, but encountered significant difficulties. The reception line seemed to be malfunctioning, as it repeatedly disconnected before I could speak with anyone...
Park Medical Centre
A H.
I recently had a fantastic experience with this travel clinic. They were incredibly efficient, allowing me to secure an appointment for my travel vaccinations in just a matter of days after my..
Park Medical Centre
Tiwani T.
I've attempted to reach out by phone on countless occasions - I'm not exaggerating when I say it must have been at least two dozen times. Every single attempt was met with the same frustrating..
Park Medical Centre
Kleybson S.
I've been trying relentlessly to schedule a blood test, but it's been an exercise in frustration. Throughout the entire day, I've called repeatedly, only to be met with a perpetually full queue...
Park Medical Centre
Oksana J.
The front desk staff's ability to discern whether a patient requires a doctor's appointment significantly impacts the overall experience. Unfortunately, the medical professionals at this..
Park Medical Centre
Skint E.
I waited on the phone for an excruciating 45 minutes, inching closer to the front of the queue, only to be abruptly informed that it had reached maximum capacity before being unceremoniously..
Park Medical Centre
Geoffrey T.
The phone lines tend to be tied up for extended periods, presumably due to high call volumes. However, once I finally connected with a staff member at the front desk, I was pleasantly surprised by..
Park Medical Centre
Egle S.
One fateful morning, I awoke to excruciating discomfort radiating through my neck and shoulder, confined to a single side. Hopeful for relief, I reached out to my GP's office, anticipating a prompt..
Park Medical Centre
Mohammed P.
Obtaining an appointment at this establishment proved to be an insurmountable challenge. On the rare occasion when I managed to secure a slot, I arrived only to be informed that my appointment had..
Park Medical Centre
Zbigniew C.
I share the sentiment expressed by many others regarding this establishment. The medical care provided was utterly disappointing and fell far short of expectations. It's disheartening to report that..
Park Medical Centre
Stuart W.