Duke Street Surgery
Geoffrey D. 2 years ago • From Google
Bad
Medication orders repeatedly fail to process correctly
I have found this practice to be extremely unhelpful. I manage ongoing health conditions and depend on regular medication to maintain my wellbeing. Despite consistently requesting my prescriptions through the proper channels, I frequently arrive at the pharmacy only to be informed that my medication is not ready because of issues on the practice's side. This has resulted in repeated trips back and forth as I attempt to resolve the situation. I have received various explanations for the delays, and on occasion have been told that I failed to submit a request when I am confident that I did. I find this situation deeply frustrating and disappointing. I would recommend exploring other healthcare providers as you may receive better service elsewhere.
It is challenging to provide feedback when securing an appointment proves so difficult. My previous GP practice, which was of excellent quality, unfortunately ceased operations following..
Duke Street Surgery
funkmastermoon S.
The practice demonstrates adequate ethical standards overall. There have been challenges in obtaining prescribed treatments. The approach to care tends to be standardised rather than..
Duke Street Surgery
Leyor L.
The practice has deteriorated significantly since a key clinician departed. I find the overall standard quite concerning and only attend when absolutely necessary, as I lack confidence in entrusting..
Duke Street Surgery
Geoffrey D.
I have found this practice to be extremely unhelpful. I manage ongoing health conditions and depend on regular medication to maintain my wellbeing. Despite consistently requesting my prescriptions..
Duke Street Surgery
Stephen B.
I appreciate the positive feedback, but I notice the review provided is extremely brief. Here's the rewritten version: Excellent care provided.
Duke Street Surgery
carmel S.
I have been struggling to get an appointment for my partner to have a private medical examination for work purposes. I contacted the surgery and the receptionist was very knowledgeable and extremely..
Duke Street Surgery
lisha X.
The practice does not appear to offer appointments that can be booked in advance. Attempting to secure a same-day appointment by calling at opening time or contacting the out-of-hours service has..
Duke Street Surgery
Lucy D.
This surgery has been my healthcare provider since childhood and I have found it to be excellent. The care I have received has been of a high standard, and I would strongly recommend this practice..
Duke Street Surgery
AstroLapse A.
I have struggled to secure appointments at this practice. The clinical staff appear to work remotely most of the time and are seldom present at the surgery itself. There have been recurring issues..
Duke Street Surgery
Mike J.
I have been a patient at this surgery for many years. Following changes in the management and retirement of the previous practitioners, there has been a noticeable decline in the standard of patient..
Duke Street Surgery
Scott S.
This practice has not met my expectations. I found the previous location more welcoming and would prefer to return to that environment.
Duke Street Surgery
Gmail U.
The care received fell short of expectations, with concerns about assessment accuracy, referral processes, and transparency in medical records. Multiple issues were encountered, though..
Duke Street Surgery
labrina e.
I have been a patient at this surgery for nearly 12 years and have always been satisfied until recently. After I relocated, the surgery began contacting me via text message requesting confirmation..
Duke Street Surgery
Linda A.
Excellent care provided by the entire team at the practice.
Duke Street Surgery
Kelly B.
Only giving it 1 star. Struggled to secure an appointment with a significant wait time ahead. Visited a pharmacy who indicated a medical consultation was necessary. Called at the earliest..
Duke Street Surgery
R A.
I have attempted several times to secure a GP appointment starting from early morning, but on each occasion I have been informed that there are no available slots. This situation is incredibly..
Duke Street Surgery
Clarisse E.
I have been a patient at this practice for a few years and have generally had positive experiences. The clinician I usually see is wonderful—genuinely caring and attentive to my needs. My baby's..
Duke Street Surgery
bu N.
People say this place has declined, but that is not true because they were never particularly strong to begin with. I recall this place with mixed feelings due to a healthcare experience that caused..
Duke Street Surgery
Kayleigh M.
I previously gave this practice a five-star rating, but there has been a significant decline in service quality. When it comes to prescription modifications, the reception team appears to be making..
Duke Street Surgery
Lucy L.
I felt dismissed when I sought assistance regarding a particular benefit application matter.
Duke Street Surgery
Beryl D.