Urban Village Medical Practice
Paul D. one year ago • From Google
Bad
Mediocre care with dismissive and unprofessional doctors
The clinic's appointment scheduling is typically prompt, and the physicians come across as friendly. Nevertheless, the doctors seem to rely heavily on Google searches and lack comprehensive medical insight. They appear oblivious to their limitations and struggle to think creatively about diagnoses. I frequently find myself initiating referral requests instead of receiving proactive guidance, even when symptoms are glaringly evident. Over the past few years, they've repeatedly bungled referral processes and, rather than acknowledging and addressing these errors, they consistently attempt to evade responsibility. This approach demonstrates a complete disregard for patient care. The service quality is absolutely abysmal!!
Truly exceptional care and service provided by every single member of the team - completely deserving of top-tier recognition
Urban Village Medical Practice
Jack T.
I underwent a surgical procedure that was marked by clear medical mismanagement and substandard care. The surgeon's lack of attention and apparent disregard for proper medical protocols resulted in..
Urban Village Medical Practice
Amiee H.
Exceptional team and a top-notch healthcare facility. I visited for my routine cervical exam, and the nurse was incredibly welcoming and competent, making the entire process smooth and comfortable -..
Urban Village Medical Practice
Simfonia C.
Relocating to a new region means bidding farewell to this remarkable medical practice, which fills me with genuine sadness. I feel compelled to share my deep appreciation for the exceptional..
Urban Village Medical Practice
Harrison S.
This medical practice stands out as the top NHS facility I've experienced. The front desk team consistently demonstrates warmth, compassion, and empathy. Dr. Kumara truly shines as a healthcare..
Urban Village Medical Practice
Aaron J.
The surgical procedure itself was fine, but the online-only documentation process is frustrating. There should be a phone option for submitting requests. I've been stuck navigating a confusing..
Urban Village Medical Practice
Pamela R.
UVMP is a medical practice committed to addressing patient needs and concerns with the utmost efficiency and speed. The general practitioners and support staff have been incredibly supportive..
Urban Village Medical Practice
Mary G.
The front desk staff display an appalling lack of professionalism! Management urgently needs to implement customer service training to address their poor attitude and conduct. Their demeanor is so..
Urban Village Medical Practice
jewelsgems d.
We've been loyal patients at this medical practice for three decades. The level of care provided has been absolutely exceptional. They showed incredible compassion and support for my parents during..
Urban Village Medical Practice
Emma E.
Their communication infrastructure is incredibly subpar. Each time you contact them by phone, the front desk invariably instructs you to complete a form. However, when I followed these instructions,..
Urban Village Medical Practice
Paul S.
PHANTOM PHONE COMMUNICATION…. I was anticipating a callback from a pharmacist at UVMP, but no contact was made. So I contacted the practice to inquire about the promised call. The receptionist..
Urban Village Medical Practice
Nathanial V.
Unprofessional front desk staff demonstrated a complete lack of compassion. This medical practice requires significant improvement in customer service. The purpose of the NHS should be to alleviate..
Urban Village Medical Practice
Linda B.
Receptionist Kerri was delightful and welcoming. I was attended to promptly by Dr. Jackson, who seemed genuinely attentive and provided me with a comprehensive treatment strategy. The entire..
Urban Village Medical Practice
holly l.
The employees truly elevate this place - each visit, they've consistently been warm, authentic, and eager to assist, which stands out as uniquely different from any other experience I've encountered.
Urban Village Medical Practice
among v.
These physicians have been our family's healthcare providers for generations, and they truly are exceptional. From my parents to myself and now my children, they've been consistently outstanding. No..
Urban Village Medical Practice
Martina G.
Scheduled a medical consultation in early April via telephone, yet by June, I'm still waiting to have my blood work completed. I even inquired about the possibility of getting the tests done at my..
Urban Village Medical Practice
Eisha Z.
Dr. Marland has been an incredible physician who truly listens and understands my concerns. I'm deeply grateful for their compassionate approach. The entire medical practice is equally wonderful,..
Urban Village Medical Practice
Simona P.
The staff demonstrated exceptional customer service, displaying remarkable patience and attentiveness. They consistently went above and beyond to accommodate my needs and were genuinely eager to..
Urban Village Medical Practice
Valentina V.
Dr Greenlaw and Maddie were truly exceptional. Initially anxious about my implant removal, they quickly calmed my nerves and handled everything with remarkable professionalism. Our conversation..
Urban Village Medical Practice
Wesam A.
Incredibly supportive and compassionate
Urban Village Medical Practice
Anne R.