Westbourne Medical Centre
Anonymouse one month ago
Poor
Appointment
PoorReception
AverageCleanliness
GreatCare
BadRespect
BadSeen On Time
AverageMental health a low point
Maybe I'm unlucky but I have spoken to the same doctor about mental health concerns at least 3 times now. I always get dismissed. I went to my latest appointment with concerns of autism and not having been diagnosed at a late age. I had extensive notes. He seemed to dismiss me with a comment that we all have some autistic traits. He barely read my notes. He did say I could be referred and sent me a questionnaire, but he forgot to attach it. I've lost weight and he couldn't even congratulate me on that. I feel let down. I don't want appointments with this doctor. His predecessor was an amazing man and an excellent doctor. Even the receptionist seemed to struggle to sort out the unattached form or questions about seeing another doctor. She was young though and maybe doesn't get the training. Being negative about going to a GP can be bad. My appointment took 4 weeks to get and I get dismissed like that.
I'd gladly assign this medical practice a rating below zero if I could! My interactions with this GP consistently push me to the absolute limits of my patience. Each encounter leaves me feeling..
Westbourne Medical Centre
Jen O.
I'm not someone who typically leaves reviews, but today's experience at the surgery compelled me to share. This was my first time seeking medical care since relocating to the area. After submitting..
Westbourne Medical Centre
Ruth S.
Filled out the digital health questionnaire about a potential medical issue. Almost instantly, I got a notification asking for image uploads, which I provided swiftly. Just a quarter-hour later, a..
Westbourne Medical Centre
Zainab A.
The service here is incredibly prompt and responsive. I've submitted several queries and booked multiple appointments, and their turnaround time is remarkably brief compared to other medical..
Westbourne Medical Centre
Julie R.
Consulted Dr Ian Kennedy about my bursitis. He was incredibly informative, clearly breaking down the source of my discomfort and its underlying causes. The doctor conducted a thorough physical..
Westbourne Medical Centre
Dee B.
I underwent a minor surgical procedure recently. The scheduling process was smooth and prompt. The medical professional thoroughly explained the details of the operation and encouraged me to seek..
Westbourne Medical Centre
Anastasia R.
I've been registered with this medical practice for a while now, and I'm extremely satisfied with the support they've provided for my health concerns. Every appointment has been genuinely positive,..
Westbourne Medical Centre
Balwinder K.
My interaction with physiotherapist Ian Kennedy proved to be incredibly beneficial and supportive.
Westbourne Medical Centre
Adam A.
On December 13th, 2023, I received a text message notifying me that my laboratory test results for blood and urine were ready, and I was advised to contact them to schedule a consultation. I..
Westbourne Medical Centre
Gloria G.
I consulted with Ian Kennedy during a recent visit to receive a cortisone shot in my arthritic finger. Dr. Kennedy was exceptionally friendly and took the time to thoroughly discuss my condition...
Westbourne Medical Centre
Sandra D.
I've received exceptional care at this medical practice. Their digital assistance is incredibly convenient and efficient, streamlining the entire process.
Westbourne Medical Centre
Robert D.
Dr. Gavin Smith is excellent, though appointments with him are rare. I rely heavily on digital communication due to phone anxiety, but WMC has disabled their messaging platform, and scheduling a..
Westbourne Medical Centre
Halata M.
Completely worthless healthcare facility with discourteous personnel. I scheduled an appointment, yet waited an entire hour before being seen, which seems to be their standard practice of chronic..
Westbourne Medical Centre
Michael S.
I met Doctor Neil Raha for the first time and found him incredibly approachable. He quickly assisted me with great professionalism. The front desk staff was also friendly and welcoming. I'm actually..
Westbourne Medical Centre
Nina B.
I was a patient at this medical facility during the years 2013-2014. I had an appointment with Dr Galloway to discuss the excruciating gynecological pain I had been experiencing at night for..
Westbourne Medical Centre
Barry E.
I visited Dr. Nicola Rowswell this morning for an urgent consultation, and she was absolutely outstanding. She was incredibly approachable and made me feel comfortable, while also being incredibly..
Westbourne Medical Centre
Audrey B.
A big thank you to Kirstine Bartlett. Her patient communication was top-notch, and she provided clear, comprehensive answers to all my inquiries. I departed the appointment feeling genuinely..
Westbourne Medical Centre
Tess T.
The personnel at this facility consistently demonstrate professionalism, compassion, and exceptional customer service. They have repeatedly gone above and beyond in supporting me with my healthcare..
Westbourne Medical Centre
Kathleen R.
Exceptional care provided by Ian Kennedy during my husband John's consultation today. His professional expertise was evident, and he demonstrated outstanding interpersonal skills. He communicated..
Westbourne Medical Centre
Julie H.
Exceptional customer care. I rang early in the morning, and the receptionist efficiently processed my information, scheduling a prompt same-day consultation within an hour. The facility is..
Westbourne Medical Centre
Anna G.