LF

Leo F. 4 years ago • From Google

Rating

Bad

Mental health care was deeply disappointing

If you're struggling with mental health challenges, steer clear of Newbridge surgery. Their approach is utterly dismissive - they'll simply funnel you into a bureaucratic system, and when that inevitably fails, they'll wash their hands of you with a casual shrug, offering no follow-up or genuine support. They're perfectly happy to handle routine matters like flu shots or basic asthma treatments. However, their complete inadequacy in addressing mental health concerns is likely symptomatic of broader systemic failures. One would hope that general practitioners would be more committed to patient welfare than hiding behind administrative red tape. The reception staff are a mixed bag. One staff member is pleasant and helpful, while another seems more interested in obstructing patients than assisting them. This individual even goes so far as to dispense unsolicited and inaccurate medical advice, such as claiming prescription hayfever tablets don't exist, and appears to view their role as a gatekeeper rather than a facilitator of public healthcare.

Other reviews for Newbridge Surgery