KS

Kelly S. 9 years ago • From Google

Rating

Great

Mental Health Concerns Dismissed by Rude Staff

The medical professionals at this clinic are highly competent and knowledgeable about various health issues, including mental health conditions. However, the front desk staff are problematic, often displaying an unprofessional attitude and presuming to judge patients' medical needs. I've personally attempted to schedule appointments regarding my mental health, only to be met with dismissive and disrespectful responses suggesting I didn't require medical attention. Having worked in customer service, I understand the importance of treating clients and patients with respect, and their approach falls far short of acceptable standards.

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