Victoria Road Surgery

Abysmal employees and utterly disappointing service. You need to invest in proper training and restore your establishment to the standards it maintained during Dr. Cameron's era. I'm confident I..

I'm struggling to return to this medical practice, desperately wanting to follow up on my surgical procedure. However, I'm stuck on a lengthy waiting list and unable to schedule an appointment to..

Dealing with this medical practice has been an absolute ordeal. Scheduling appointments is a futile effort, and managing repeat prescriptions is an endless source of frustration. When I requested my..

Exceptional care provided by this medical practice! The personnel were incredibly welcoming, with special mention to Mariam at the front desk - her assistance was impeccable and she truly exceeded..

The medical practice seems competent, but frequent visits might lead them to label you as anxious or a hypochondriac, potentially dismissing genuine health concerns with only routine examinations...

abysmal customer support - waiting endlessly just to schedule a phone consultation, only to receive a text message 3 hours later claiming i missed their call !!! THEY ABSOLUTELY NEVER EVEN ATTEMPTED..

This surgical experience has been absolutely dreadful. They've completely mishandled my medication, and as a patient with a history of high blood pressure, I've been struggling for four days just to..

I am thoroughly dissatisfied with this medical practice. Booking an appointment often requires waiting up to a week, and Dr. Cameron is particularly problematic. After a severe wrist fracture..

I contacted the pharmacy on Thursday, June 19th, detailing my urgent need for rescue medication due to a COPD exacerbation. They assured me the prescription would be ready at the chemist within 24..

I'm awarding this top rating solely because of the exceptional personnel at this practice. Specifically, the nurse who drew my blood deserves high praise. Typically, I'm an incredibly challenging..

Extremely abrupt and discourteous during scheduling inquiry. Apologetic about my current health condition.

I strongly believe this medical practice requires immediate investigation. It's nearly impossible to secure an appointment, yet health screenings seem effortlessly scheduled. The surgery waiting..

The front desk personnel display a consistently discourteous attitude. While the physicians come across as personable, their problem-resolution skills are lacking. My daughter has endured ear issues..

Seek out a different general practitioner. This practice is compromising patient safety and failing to provide proper medical care. They neglect fundamental examination steps like checking..

A top-tier surgical facility with an incredibly competent and skilled team of medical professionals.

I appreciate your exceptional customer service skills of repeatedly hanging up on me three consecutive times. Truly a remarkable display of unprofessionalism.

One star is far too generous for this abysmal medical practice. I'd give them zero if I could. When I called at 8:30 AM, they deliberately avoided answering, finally picking up at 8:50. After..

The medical team delivers top-notch service, and the personnel consistently demonstrate remarkable support and genuine concern for patients.

This is a fantastic experience. The reception staff and medical professionals have consistently demonstrated exceptional care and compassion.

Abdul at the front desk was absolutely incredible - the most supportive and friendly staff member I've encountered. He truly deserves recognition and a raise for his outstanding customer service...