Quayside Medical Practice
JH
Jo H. one year ago • From Google
Bad
At over 30 weeks pregnant, I developed a nagging, persistent cough that intensified when I lay down. With no other apparent symptoms, I sought medical guidance at Quayside Medical Practice. The healthcare practitioner (not a physician) diagnosed it as acid reflux and recommended Gaviscon. Disappointingly, no doctor appointments were available that day or in the weeks ahead. After several days of medication, my cough escalated dramatically, making sleep and eating impossible. My throat became increasingly raw, and the coughing fits grew uncontrollable. Returning to the clinic, I was again seen by the same practitioner, with no doctor available. Emotionally overwhelmed, I tearfully described how the constant coughing was destroying my ability to function normally. The practitioner suggested maintaining resilience and continuing with Gaviscon and painkillers. Despite following this advice, my condition continued to deteriorate rapidly. Eventually, the lung and throat pain, coupled with relentless coughing, became unbearable. A trip to A&E revealed a chest infection via X-ray, and I was prescribed antibiotics. After completing the initial course, my symptoms worsened, with excruciating lung pain persisting. A subsequent A&E visit resulted in stronger antibiotics and morphine for the intense pain, which stemmed from a rib fracture caused by excessive coughing. Following the second antibiotic course, my condition finally began improving. Reflecting on this experience, I believe Quayside Medical Practice grossly mishandled my case. While pregnant, I was denied proper medical evaluation, and my symptoms were essentially ignored, causing significant treatment delays. This ordeal has underscored the critical importance of seeking emergency care for severe symptoms rather than relying solely on clinic advice. The entire experience was emotionally and physically traumatic, disrupting my family life and prolonging my recovery.
Stephanie S.