FG

Flory G. 2 years ago • From Google

Rating

Bad

Misdiagnosis leads to dangerous ear infection

I recently had a deeply frustrating experience with this medical facility. I brought my 12-month-old son in on Monday, concerned about pain and swelling behind his ears and neck. The staff performed a cursory examination, glanced at his ears, and promptly dismissed us, claiming it was merely a viral issue. When his condition worsened two days later, they refused to see him again, citing his recent visit. Desperate for proper care, I sought a private consultation, which proved to be a wise decision. The private doctor immediately diagnosed a severe ear and nasal infection, prescribing antibiotics without delay. Alarmingly, they warned that had we waited much longer, the infection could have spread to his head or brain. This experience has left me questioning the competence and care provided by the original facility, and I'm relieved I sought a second opinion when I did.

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