New Court Surgery

I've been fortunate with my recent medical consultations, experiencing smooth and efficient service. Called the clinic in the morning and secured a timely appointment just two hours later.

After desperately pleading for medical attention, a physician dismissed my infected wound, and just two days later, I was urgently admitted to the hospital with necrotising fasciitis - a horrific..

Quick and courteous service, just like every other time!

Scheduling a doctor's appointment seems impossible. Coming from my past residences in Swindon and Oxfordshire, I've never encountered such difficulties with medical practices until relocating to RWB..

The medical professionals here have been excellent in my past interactions. However, their administrative setup is utterly perplexing. Attempting to schedule an appointment is a nightmare, with..

Ever since COVID-19 hit, just like numerous others have pointed out, trying to reach them is completely futile. They send text messages emphasizing the critical nature of children's medical visits,..

Throughout my 11-year journey with Newcourt Surgery, I've consistently experienced top-tier care and assistance, with their commitment to patient support remaining unwavering, even amid the..

Scheduling a medical consultation has been incredibly frustrating. When I requested a simple sick note, the clinic informed me it would take seven days to obtain one, and I'd have to book a separate..

Sharon at the front desk was incredibly supportive. I was experiencing a problem with my prescription, and she resolved it for me with remarkable efficiency, for which I'm truly appreciative...

What a delightful change of pace! From the initial interaction, they have been absolutely fantastic. After being made to feel utterly incompetent at my former medical practice by the front desk..

Absolutely dreadful medical staff. It's impossible to reach them by phone, and when you finally connect with the clinic, they're completely unhelpful. Their appointment system is ridiculous,..

Borrowing my spouse's profile to express my gratitude! The medical professionals here consistently demonstrate exceptional compassion and attentiveness. This practice boasts a truly remarkable team,..

Absolutely top-notch, a perfect score!

The medical staff are competent, but scheduling is a significant challenge. Their appointment reservation process is deeply problematic. Unlike other practices, there's no structured waiting..

The appointment booking process is absolutely dreadful. Attempting to call at 8 am is a joke - good luck getting through. I understand trying to secure a same-day appointment, but the weekly booking..

Incredibly discourteous individual during our telephone conversation.

The customer service at the reception was shockingly unprofessional and disrespectful. The primary purpose of a receptionist is to assist and accommodate guests, yet one elderly staff member..

Scheduling an appointment here is a nightmare. Despite instructions to call at 8am, their phone system is completely non-functional. On the rare occasion you manage to connect, they simply advise..

Throughout the challenging circumstances we've encountered, the Administrative and healthcare professionals have consistently demonstrated exceptional dedication, providing prompt and comprehensive..

Feeling let down by the scheduling system, I attempted to book a slot for my infant but found all available times were already taken. This was particularly frustrating given my constrained schedule..