Wembley Park Drive Medical Centre
Katy T. 10 months ago • From Google
Bad
Missed appointment and run-around at 08:00
This medical practice is an utter embarrassment. My partner phoned early this morning regarding an eye injury and was promised a 09:30 consultation. He sacrificed a workday and traveled in, only to be informed no appointment was ever scheduled. The staff then bizarrely insisted they couldn't locate the call in their system, despite previously claiming all interactions are documented for training purposes. Their pathetic "resolution" was to suggest a 14:30 appointment five hours later, forcing my partner to pay for additional travel back and forth. Naturally, they refuse to compensate for the unnecessary expenses and wasted time. How can such treatment be considered remotely acceptable? This isn't merely a simple error, but a profound demonstration of complete indifference. Unfortunately, these issues are not isolated incidents for us. The consistent failures, total lack of professional responsibility, and blatant disregard for patient welfare are appalling and potentially pose serious health risks. I emphatically recommend anyone seeking dependable and safe medical treatment to steer clear of this facility.
Dr. Rahul Vala demonstrated exceptional compassion and was incredibly supportive throughout our interaction.
Wembley Park Drive Medical Centre
Nunez N.
Professional and skilled, the healthcare professional who drew my blood helped me feel relaxed and completely comfortable during the procedure.
Wembley Park Drive Medical Centre
rahul b.
Dr. Dhruval assisted me with my medical process in a compassionate and considerate manner.
Wembley Park Drive Medical Centre
Aura B.
Dr. Ishani Patel exemplifies professionalism, expertise, and compassion. Her approach is truly commendable, and I am deeply grateful for her exceptional care and understanding.
Wembley Park Drive Medical Centre
Zahra F.
Carol went above and beyond to assist me with my brother's application. Her unwavering support was evident throughout the entire process, and she even took the initiative to draft a comprehensive..
Wembley Park Drive Medical Centre
Hitesh H.
The medical professionals at this practice - Dr Vala, Dr Dunbar, and Dr Zaini - are exceptionally skilled and personable. I've consistently been impressed by the high caliber of both the physicians..
Wembley Park Drive Medical Centre
Xi N.
When I came to inquire about my NHS services due to mental health challenges, my initial experience was deeply distressing. As a non-native English speaker, I felt marginalized and disregarded..
Wembley Park Drive Medical Centre
Preksha C.
I went in for a B12 shot and was attended to by Dhruval Patel. From start to finish, Dhruval demonstrated exceptional professionalism, maintaining a serene and comforting demeanor. He meticulously..
Wembley Park Drive Medical Centre
bella c.
She was incredibly kind and attentive, and I absolutely endorse her services. She grasped all of my concerns perfectly and was extremely supportive throughout our interaction!
Wembley Park Drive Medical Centre
Mark S.
Carol stands out as an exceptional nurse, displaying unparalleled kindness, knowledge, and compassion. I feel fortunate to have encountered her. However, the receptionist's attitude was quite the..
Wembley Park Drive Medical Centre
B&G B.
The representative who assisted me was courteous, supportive, and made a genuine effort to schedule an appointment for me. However, the waiting period for appointments is quite lengthy, stretching..
Wembley Park Drive Medical Centre
Agneta F.
The medical facility is impressively pristine and contemporary, with staff members who are incredibly courteous and accommodating. Reaching out to them was effortless, and I received a prompt..
Wembley Park Drive Medical Centre
rafi w.
Dr. Chauhan demonstrated exceptional professionalism and efficiency during my visit. I was seen promptly, and the doctor thoroughly explained the post-appointment protocol and expected timeline,..
Wembley Park Drive Medical Centre
Chloe F.
I needed to discuss my results, but the female staff at the front desk were incredibly discourteous and completely unhelpful. I left feeling utterly let down.
Wembley Park Drive Medical Centre
Prachi S.
Dhwani was exceptional - I had a blood draw, and her technique was so gentle that I barely felt anything. Moreover, her upbeat demeanor made the entire experience pleasant and comfortable.
Wembley Park Drive Medical Centre
Swati M.
I went to Dr. Bhargava to get my blood drawn. The entire encounter was pleasant - he helped me feel at ease and the procedure went without any complications.
Wembley Park Drive Medical Centre
Simon M.
I had another outstanding visit for my blood draw today. Dr. Rahul was, as always, incredibly skilled and professional - the procedure was completely painless and I was in and out of the clinic in..
Wembley Park Drive Medical Centre
Kirti G.
Wonderful interpersonal skills. Tejal demonstrated remarkable empathy and provided exceptional support during our phone conversation. She truly stands out as a valuable team member at the medical..
Wembley Park Drive Medical Centre
Kristiyan Ivanov
I needed to get a form filled in relating to my health history by my GP at Wembley Park Drive Medical Centre. I was told to come back in a week and pay £30 for the 5 minutes it would take to fill in..
Wembley Park Drive Medical Centre
Andreea D.
Rahul was fantastic and performed excellently. I appreciate the opportunity!
Wembley Park Drive Medical Centre
sneha p.