Marine Medical Group
Allison T. 9 months ago • From Google
Poor
Missed appointments and poor follow-through lately
Things seem to have deteriorated recently. Blood tests have been overlooked and necessary referrals haven't been processed. When a family member had a health concern, they were advised to contact 111 due to lack of available appointments. The 111 service indicated they had arranged a telephone consultation with the surgery for that same day, but the call never came through. This resulted in having to follow up independently and attend an alternative walk-in centre instead. The overall standard of care appears to have declined noticeably over the past couple of years. Appointment availability remains a significant challenge. The practice would likely benefit from additional clinical staff to help address these issues.
STEER CLEAR 1. They suggest your medical concerns may not be physical in nature. (Note: I have since received a private diagnosis for a significant health condition) 2. They remove medications from..
Marine Medical Group
jacqueline C.
I attended the practice yesterday morning to request a repeat prescription. During my interaction with a receptionist at the front desk, I felt that I was not treated with the care and respect I..
Marine Medical Group
Theresa M.
Outstanding practice with a wonderful team. This is the finest healthcare experience I've encountered.
Marine Medical Group
Cinnabunsm C.
This practice has consistently provided me with excellent care. The front desk team have always been welcoming and supportive, and the clinical staff have demonstrated both expertise and compassion...
Marine Medical Group
Andrew R.
Unable to reach the practice by phone despite making numerous attempts to contact them.
Marine Medical Group
Sue J.
I have nothing but good things to say about the practice. The clinicians who visit the residents I look after in a care home are always helpful, have a good relationship with all the staff and the..
Marine Medical Group
Christine M.
I recently switched to this practice following the closure of my previous surgery. Over a three-week period, I have consulted with two different clinicians and had a telephone conversation with..
Marine Medical Group
Chrystal H.
The practice doesn't provide an excellent experience, as appointments feel rushed and the approach seems somewhat outdated.
Marine Medical Group
Fiona H.
I relocated and transferred my registration to a different practice. I frequently find myself praising my current medical centre when speaking with friends and family about their healthcare..
Marine Medical Group
Robert P.
I have consistently had positive interactions with the team at this practice.
Marine Medical Group
Kevin B.
I have consistently had a positive experience at this practice and find the team to be welcoming and courteous. The clinicians are approachable and provide helpful support.
Marine Medical Group
Allison T.
Things seem to have deteriorated recently. Blood tests have been overlooked and necessary referrals haven't been processed. When a family member had a health concern, they were advised to contact..
Marine Medical Group
Karl R.
I would just like to say this practice was excellent at one time but has deteriorated quite rapidly. When attempting to contact the surgery by telephone, calls are consistently not answered and get..
Marine Medical Group
Trina C.
I found my experience at this practice deeply disappointing. The approach taken by the clinical staff was concerning. I felt that my request for appropriate support was not met, and I left feeling..
Marine Medical Group
marge w.
I find that the reception staff are generally helpful, though on my recent calls I have experienced a somewhat negative tone in their responses.
Marine Medical Group
Heather W.
The team here were approachable and supportive, making for a positive experience. I would suggest this practice to anyone seeking a GP surgery.
Marine Medical Group
Michaela M.
Absolutely the best service from all staff at this practice. Best decision I made to switch here from my previous provider.
Marine Medical Group
Robert F.
This practice appears to have significant issues with accessibility and service quality. Obtaining an appointment is extremely difficult, and there seems to be a lack of willingness to provide..
Marine Medical Group
geordiebruiser T.
I appreciate that the reception staff are pleasant, however I felt that one of the clinicians at the practice lacked understanding in addressing my concerns. While I considered sharing more specific..
Marine Medical Group
Ryan H.
This practice provides poor quality care. The clinician I saw appeared to lack competence in interpreting imaging scans and admitted unfamiliarity with certain diagnostic procedures. I was initially..
Marine Medical Group
FernG10 F.