The Burney Street Practice

Absolute disaster of a surgical procedure!

Stuck on hold for nearly two hours, I've been languishing at the top of the queue for almost an entire hour, with no sign of getting through to a representative.

I'm truly grateful for the exceptional support and assistance that my daughter and I have experienced throughout our time here. This service has significantly simplified our lives and brought us..

The most abysmal healthcare experience I've ever encountered. The administrative and reception personnel are condescending, discourteous, and completely unhelpful. Don't even think about getting any..

Been waiting for a callback since August, promised a blood pressure check, with a follow-up call supposed to happen the next day, but nothing materialized. I scheduled another phone consultation,..

I have absolutely no complaints about Burney Street Practice. While the E Consult process can be a bit lengthy, a GP invariably reaches out to me within a day or two, occasionally even within hours..

The medical professionals here are excellent, but the receptionist is an absolute nightmare. As an NHS employee myself, I would never dream of treating patients with such disrespect. When she called..

Julie and her team display a consistently unprofessional demeanor, consistently displaying patronizing and disrespectful behavior while fabricating excuses to justify ending calls. She even claimed..

The administrative team was problematic before, particularly at Burney street, but now most of the skilled physicians have departed. This facility is absolutely dreadful. It's astonishing that they..

Steer clear of this medical practice if possible. Unlike our regular healthcare provider, we were directed here for my infant's dermatological issue. Initially, we endured a suffocating 40-minute..

I find it quite unsatisfactory that patients are advised to spend potentially four hours waiting in the emergency department when they could receive medical attention at a local clinic...

I absolutely cannot endorse registering with this healthcare provider. 1. Despite struggling with mobility challenges, I requested a medical consultation. Their response was to schedule an..

I previously shared a highly critical assessment of The Burney Street Practice and believe it's important to provide an updated perspective when circumstances change. My latest interaction with the..

Accessing medical care here is a nightmare. The front desk is pure pandemonium. Their digital platform remains equally disorganized, with zero functioning scheduling options. Just like previous..

Unprofessional front desk staff and medical professionals who rely on internet searches for medical guidance.

I visited the medical facility early in the morning to submit a sample, carrying my small puppy in my arms. The reception area was unstaffed, so I waited patiently. Upon the receptionist's arrival,..

It appears the clinic has transitioned exclusively to virtual consultations. They continue to reject in-person appointments, and the front desk staff demonstrate a consistently unpleasant attitude...

I feel compelled to write this review because it seems only dissatisfied patients typically share their experiences. As a parent of two young daughters, I consistently receive appointments within 24..

An absolute disaster of a medical facility that falls far below any acceptable standard of care. If it were possible, I would rate this practice at the absolute bottom of the rating scale.

An incompetent physician who, rather than providing a comprehensive explanation, dismisses concerns with a curt "it's a well-known fact." Apparently, the doctor feels the need to apologize because..