The Village Medical Centre
Luisa H. 2 years ago • From Google
Bad
Missed Call Leaves Elderly Patient Waiting
Absolutely furious. A 96-year-old individual has been sitting by the telephone from 3 PM to 6:30 PM, anticipating a medical consultation. He strategically used the restroom at 2:50 PM to ensure he was available for the doctor's call starting at 3 PM. However, the physician unexpectedly rang at 2:50, catching the gentleman off-guard before he could reach the phone. Even worse, the doctor made no attempt to call back. This elderly patient has been patiently waiting for hours, hoping for a return call that never came. This level of unprofessional behavior is completely unacceptable.
Getting surgery scheduled was an absolute nightmare. Their phone lines are consistently late to open, and even when they do, the wait to connect with a representative is excruciatingly lengthy!
The Village Medical Centre
Alex E.
Superb customer care and welcoming front desk personnel
The Village Medical Centre
Jennifer R.
The medical professionals here are top-notch, and the front desk team can be pleasant if you approach them courteously, but there's a clear communication breakdown between the clinical and..
The Village Medical Centre
Karen A.
Completely let down by this medical procedure, devoid of empathy. The most frustrating aspect is the convoluted process of requesting prescription medication via email! Then having it routed through..
The Village Medical Centre
viktoria G.
I am utterly shocked by the unprofessional behavior of this medical professional - it's absolutely appalling! Dr. SARKAR, every time I encounter you, your communication is nothing short of rude,..
The Village Medical Centre
A.P.C 1.
RECEPTION: Inexplicably, the front desk staff seem to believe they possess the medical knowledge to dictate when you should schedule a doctor's consultation - how peculiar! DOCTORS: The quality..
The Village Medical Centre
M L.
Extremely discourteous front desk staff greeted us with an unwelcoming attitude. The physician appeared preoccupied, casually sipping tea and engaging in conversation with a colleague. We were..
The Village Medical Centre
Kerri J.
The front desk staff at this medical practice are incredibly discourteous and condescending. It's baffling how they continue to be employed given their abysmal attitude towards patients. Securing an..
The Village Medical Centre
Oluwaseun E.
Another unremarkable healthcare facility that blends into the generic landscape of British medical services, offering nothing particularly distinctive or memorable.
The Village Medical Centre
Miriam D.
I reached out on 22/03 to schedule an appointment and was thoroughly dismayed by the reception from the staff member who answered. She was absolutely terrible! It seemed that because I didn't..
The Village Medical Centre
Mr W.
I'm not elaborating extensively, but when I arrived, I was struggling to breathe and they dismissed me. The receptionist claimed I was okay (as if she were a qualified physician making medical..
The Village Medical Centre
Linda M.
The front desk personnel display an extremely discourteous and unwelcoming demeanor.
The Village Medical Centre
Julie S.
I was impressed by the swift attention my father received at the emergency department without a prior booking. The on-call physician conducted a comprehensive assessment and promptly organized his..
The Village Medical Centre
nadeem a.
Deeply frustrated by their service. Despite being a loyal customer for over a decade, I'm encountering significant difficulties obtaining a timely appointment, with the earliest available slot being..
The Village Medical Centre
Kaj S.
When I first scheduled my appointment online for a non-urgent matter, I was pleasantly surprised by the doctor's approach. They were incredibly attentive, listened carefully, and provided helpful..
The Village Medical Centre
Manny K.
Getting an appointment here is an absolute nightmare. The service is incredibly frustrating. Even with a sensitive personal matter, the reception team makes it nearly impossible to connect with the..
The Village Medical Centre
sebastiao D.
This medical center ranks among the most subpar in the nation, completely unwelcoming. I was genuinely terrified of potentially falling ill. We were fortunate to relocate away from this area...
The Village Medical Centre
Alan R.
A bustling medical facility that manages its operations impressively, with friendly personnel and top-notch physicians. The pharmacy is a welcome enhancement. Phone communication and scheduling..
The Village Medical Centre
Basheer E.
I'm experiencing severely compressed discs causing nerve pain, and I urgently needed to consult my physician about stronger pain medication due to the excruciating discomfort. When I called at 8:15..
The Village Medical Centre
Mariusz R.
Undoubtedly the most incompetent general practitioner in Slough, where booking an appointment seems impossible despite contributing taxes and national insurance. Is this the standard of a developing..
The Village Medical Centre
Sasha G.