The Junction Medical Practice

I encountered significant challenges this morning while scheduling a telephone consultation for my persistent, troubling cough, which initially seemed straightforward. Complications emerged when the..

Please review the Google reviews sorted by Newest and observe the consistent criticisms regarding the utterly unacceptable staff at this medical practice. The fact that these staff members continue..

Unwelcoming front desk staff with poor customer service attitudes.

The front desk personnel were incredibly unhelpful and dismissive. When presented with a medical report indicating my wife requires urgent medical attention within an hour, they callously stated..

I visited the clinic today for a 12-minute appointment, and the doctor completely ignored me, showing no concern for my well-being or the intense pain in my arm 😢. Despite paying substantial taxes,..

Terrible front desk personnel. I made a phone call, and the doctor returned my call, but the conversation was completely useless. The medical staff provided absolutely no assistance whatsoever.

The staff here, especially Jonathan, are incredibly warm and welcoming. They've consistently provided exceptional care for me and my kids throughout our six-year relationship with this establishment.

Despite my limited English skills, the reception team has been incredibly helpful, with their phone communication being crystal clear and easy to comprehend. I've been a patient at Junction Medical..

Not only did they misplace my immunisation booklet, but my sister's as well. According to their staff, my booklet hasn't been lost, despite the doctor who took it four months ago claiming no memory..

The front desk personnel are absolutely appalling - incredibly discourteous, unprofessional, negligent, and displaying blatant racial discrimination I would give zero stars if such an option existed

The front desk staff is extremely difficult to interact with and provides zero assistance. Medical professionals consistently run behind schedule for patient consultations. I am thoroughly..

Tiara at the front desk was absolutely wonderful. Despite the complications with my medication, she assisted me promptly and remained incredibly kind throughout the waiting process, even when things..

The front desk staff member, sporting a cropped gray hairstyle and wearing spectacles, was incredibly unhelpful. I can't determine if her attitude stems from my potential language barrier or her..

The medical staff are compassionate and competent, but the front desk staff significantly detracts from the overall visit. Pre-pandemic: Being required to disclose a personal medical issue just to..

A top-tier facility marked by dedicated and thoughtful professionals across both clinical and administrative roles.

Attempting to contact this healthcare provider is a nightmare. Phone lines are virtually inaccessible, and when I finally reach someone, Dr. M prescribes over-the-counter medication at an inflated..

A terrible experience with this medical practice that offered zero assistance. They constantly dictated instructions and claimed to know what's best for me, with staff displaying an incredibly..

Discourteous, negligent, and amateurish employees.

My admiration for Clinical Pharmacist Murat Battal knows no bounds. He consistently demonstrates exceptional dedication to my mother, displaying a remarkable depth of empathy that is remarkably..

I'm not one to typically criticize, but I wouldn't touch this practice again with a ten-foot pole. You'll find yourself waiting endlessly for phantom telephone appointments and receiving reminders..