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Altinay D. one year ago • From Google

Rating

Bad

Missed cancer scan appointment leaves patient frustrated

I urgently needed a breast cancer screening, but missed the appointment because I was never properly informed about its scheduling. Initially, I received correspondence indicating, "The clinic will reach out to book an appointment." Yet, I was subsequently told I had failed to attend — despite never receiving any actual notification of the appointment's details. When I sought guidance on how to contact the hospital and address this issue, I was met with a dismissive "I don't know" response. As a result, I've been instructed to reschedule with my GP and restart the entire process from the beginning. Consequently, my time-sensitive breast cancer scan, which should have been expedited, will now be postponed by an additional month. Alina Sabeva Manolova

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