Leicester Street Medical Centre

Absolutely dreadful service! I arrived punctually for my initial consultation, showing up a full ten minutes early. The receptionist claimed she couldn't process me in their system, effectively..

The front desk personnel could benefit from customer service coaching, particularly one Asian staff member who consistently displays unprofessional behavior. She frequently cuts people off..

Terrible healthcare facility. Booking an appointment is impossible. Consistently instructed to call at specific times like 8:30 AM or 12 PM, but no one ever picks up the phone. You're only offered a..

I'm completely baffled by their supposed care. For two months, I've experienced nothing but inconsistency and frustration. One day they claim the doctor is ill, the next my appointment is..

Physician displayed a lack of professionalism during consultation, leaving me disappointed with the medical interaction.

I'd gladly award zero stars if that were an option! The employee I encountered was incredibly discourteous. Her mask made communication difficult, and when I asked her to repeat herself, she..

This medical practice is barely passable and directed me to Tudor Medical Practice due to their lack of available appointments. I was previously a patient there and had to depart because of their..

The nursing staff, particularly Rikki, provides exceptional care, but unfortunately, the front desk personnel lack professionalism and courtesy.

The staff here are completely incompetent in patient care. I requested an urgent appointment today since I've completed my blood tests and need to discuss medication with a doctor, but they're..

The receptionist is an absolutely incompetent individual... she consistently makes ridiculous errors, forcing me to return to the office multiple times in a single day due to her persistent..

The service is passable for scheduled strolls or walks.

These employees absolutely deserve zero stars - utterly incompetent and useless individuals staffing this establishment

The front desk personnel display an appalling level of disrespect, seemingly preying on those in a delicate position. Although I'm not a frequent visitor, whenever I find myself in their waiting..

Attempted to schedule a consultation, but was redirected to the pharmacy despite having a hearing issue, with instructions to consult a GP instead. It seems like they're deliberately avoiding..

I submitted my application a fortnight ago, and they still haven't processed it. Their staff are completely unresponsive, never answering their phone, which I consider totally unacceptable in..

Incredibly discourteous front desk personnel

Absolutely the most terrible encounter I've ever experienced. My surgical clinic recommended me since they had no open slots. Despite arriving merely moments behind schedule, they flatly refused to..

Spent three grueling hours on hold, only to be met with complete silence. Tudor Medical group is an absolute nightmare for patients in need. Their service is so abysmal that you might as well give..

Completely worthless product with absolutely terrible customer service

I spent a frustrating morning stuck in a two-hour hold from 8 to 10 AM. When I finally got through, the call abruptly disconnected, and upon redialing, I was forced to start over at the back of the..