CG

Colin G. one year ago • From Google

Rating

Bad

Missed my phone appointment at brocklebank

What an absolute joke of a medical facility!! It took half a year just to secure an appointment with someone!! Getting a meeting with the late monarch would've been more straightforward!! And she's been deceased for five years!!!! But the person I saw wasn't even a physician!! Nope!! Just a diabetes specialist nurse!! Then another appointment four days later to see an actual doctor!!! I rushed out of work early, arriving at 3:40pm and checking in as scheduled, only to wait an entire hour!! When I approached the receptionist to inquire about the delay, he apologized, claiming it was a telephone consultation!! I checked my mobile, and sure enough, I'd missed two calls from Brocklebank around 3:30pm - probably while using the restroom!!! Are real doctors even employed at this practice??!! Does anyone ever successfully get an actual consultation!!!???? If so, HOW!!!!!!??????

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