EG

Ellie G. one year ago • From Google

Rating

Average

Mixed care and frustrating medical delays

Mixed experiences with this medical care. The physicians are genuinely supportive, yet I endured an excruciatingly prolonged wait of more than twelve months for a neurology consultation regarding a spinal condition, primarily due to apparent administrative indifference. The potential consequences could have been catastrophic, potentially leading to permanent paralysis through sheer professional negligence. Communication was severely lacking, with no one reaching out to discuss my MRI findings. Additionally, the front desk staff frequently display an attitude that is dismissive and patronizing. While I'm not inclined to harshly criticize the healthcare system, there is significant room for improvement in interpersonal communication and patient care approach.

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